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For information on using the Skype for Business app, visit Skype for Business on Mobile Devices.When you place a Skype-to-Skype audio or video call, the call is carried exclusively over KU’s data network or the Internet.With that being said, Skype for Business audio and video can work well over wireless networks given sufficient signal strength and available capacity.Check our Knowledge Base article for more information on optimizing your wireless configuration.If it is incorrect there, you can correct it yourself in HR/Pay by doing the following: You will receive notification via email in advance of your unit’s transition to Skype for Business phone service.KU IT will work closely with your unit leaders and technology support staff to establish plans for your unit’s transition.
Skype-enabled desk-style phones will still ring when the connected computer is asleep.
You have four options to retrieve voicemail: 1) Listen to the audio email attachment that is automatically sent to your email account in Outlook, 2) Call the Outlook Voice Access number (785-864-1900), 3) From the “Phone” tab on the Skype for Business/Lync interface, and 4) Use the Skype for Business mobile app.
After you are enabled for Skype for Business phone service, you will receive a welcome email from Microsoft Outlook with a temporary PIN for your voice mail.
We will be investigating solutions for chat-based “service desk” type functionality as a later phase of the Skype for Business project. There are two options to place calls off campus: 1) If you have a laptop computer, you can place calls via Skype for Business anywhere you have an Internet connection using a Skype for Business headset, or other compatible device, or your computer's microphone and speakers .
2) You can also download the Skype for Business mobile app to place calls from your work phone number via your mobile device.